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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Schiefelbein

Larry Schiefelbein

April 3, 2026

5  out of  5
rating by Larry Schiefelbein
"Quick friendly service to get my business done"
We responded:
"Thank you, Larry! I'm happy you found our service quick and friendly. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Seph P

Seph P

April 2, 2026

5  out of  5
rating by Seph P
"Very helpful and excellent customer service. They will do everything they can to help you for coverage and to save money."
We responded:
"Thank you, Seph! I'm happy to know you found our customer service excellent and helpful. We're committed to assisting with your coverage needs and finding ways to save you money. If there's anything else we can do for you, just let us know!"
Profile photo of Pete Gedde

Pete Gedde

March 30, 2026

5  out of  5
rating by Pete Gedde
"Kevin has held our homeowners policy for years. We recently decided to get both home and auto all under one company. We were able to increase coverage and decrease our overall costs substantially by bundling."
We responded:
"Thank you, Pete! I'm happy to hear that bundling your policies with us has been beneficial. It's great to know that you were able to enhance your coverage while saving money. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Dan Zahody

Dan Zahody

March 28, 2026

5  out of  5
rating by Dan Zahody
"Arnie is professional, helpful, knows all the discounts in detail, and dedicated to customer / client best interest. Kevin is personable, helpful, convincing, and a great senior representative of State Farm in the Northwest."
We responded:
"Thank you, Dan! I'm happy to hear about your positive experience with Arnie. His dedication and professionalism are truly valued in our office. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"
Profile photo of Brent Van Manen

Brent Van Manen

March 26, 2026

5  out of  5
rating by Brent Van Manen
"Patrick was wonderful - professional, efficient, thorough, and friendly. Very impressed with his outstanding assistance today. Highly recommend!"
We responded:
"Thank you, Brent! I'm happy to hear about your positive experience with Patrick. His professionalism and friendly service are truly valued here. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of RICHARD FISHER

RICHARD FISHER

March 26, 2026

5  out of  5
rating by RICHARD FISHER
"Great service as usual from Andrea today! thank you."
We responded:
"Thank you, Richard! I'm happy to hear that Andrea provided you with great service. We appreciate your continued trust in us. Let us know if there's anything else we can assist you with!"
Profile photo of Ann Frame

Ann Frame

March 21, 2026

5  out of  5
rating by Ann Frame
"Great customer service and support!"
We responded:
"Thank you, Ann! I'm happy you appreciated our customer service and support. It's our priority to provide the best experience possible. Let us know if there's anything else we can assist you with!"
Profile photo of Kim Williams

Kim Williams

March 20, 2026

5  out of  5
rating by Kim Williams
"Always had great customer service handles by Patrick. He is always friendly and accommodating with the insurance service plans."
We responded:
"Thank you, Kim! I'm happy to hear about your positive experience with Patrick. His friendly and accommodating approach is something we truly value. If you need any further assistance, feel free to reach out anytime!"
Profile photo of John Aubry

John Aubry

March 18, 2026

5  out of  5
rating by John Aubry
"Kevin's State Farm Office delivers personal, comprehensive advocacy for their clients above and beyond the knowledge and dedication in other places. The integrity of the work done here, on behalf of their clients, is well appreciated and valued. Thank you Kevin, Vanessa, and Brooke in particular."
We responded:
"Thank you, John! I'm happy to know that you appreciate the personal and comprehensive service from our team. We are dedicated to providing exceptional support, and your recognition means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Carol Fagan

Carol Fagan

March 12, 2026

5  out of  5
rating by Carol Fagan
"I enjoy working with Kevin and his staff when I have questions about my policy."
We responded:
"Thank you, Carol! I'm happy to hear that you enjoy working with our team. We’re always here to help with any questions you have about your policy. Let us know if there's anything else we can assist you with!"
Profile photo of Julio Ramos

Julio Ramos

March 11, 2026

5  out of  5
rating by Julio Ramos
"Good communication, always ready to help you and answer any questions"
We responded:
"Thank you, Julio! I'm happy you appreciated our communication and support. Our team is dedicated to being there for you whenever you need us. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Bruce Walton

Bruce Walton

March 10, 2026

5  out of  5
rating by Bruce Walton
"Our experience purchasing home and auto insurance from Kevin Hayward’s State Farm Agency has been top notch. Kevin is approachable, knowledgeable, and responsive. He has an outstanding customer support staff. My recent conversation with Gisselle was informative. I appreciated her friendly, professional manner. It is great knowing that if we have a question or need that our local office is immediately available to help."
We responded:
"Thank you, Bruce, for your fantastic feedback! I'm happy that your experience with our office has been so positive. It's wonderful to know that our team has been able to assist you effectively. We're always here to help with any questions or needs you may have. Let us know if we can help with anything else!"
Profile photo of Tina McGovern

Tina McGovern

March 6, 2026

5  out of  5
rating by Tina McGovern
"Nice to have an agent who checks up on our needs from time to time."
We responded:
"Thank you, Tina! I'm happy to know you appreciate the attention to your needs. Our office is committed to providing attentive service. Let us know if there's anything else we can assist you with!"
Profile photo of M Eldenburg

M Eldenburg

March 5, 2026

5  out of  5
rating by M Eldenburg
"I am able to call Hayward agency for help. I chose them over 6 yrars ago based on customer service & through Covid, my failing vision , aging, etc, i have been able to get help over the phone. Brooke has been very helpful in making the changes i need & giving me information."
We responded:
"Thank you for your fantastic feedback! I'm glad our team has been able to support you over the years, even during challenging times. Your trust is greatly appreciated. If you need anything else, feel free to reach out!"
Profile photo of Samantha Sciaccio

Samantha Sciaccio

February 27, 2026

5  out of  5
rating by Samantha Sciaccio
"I had a wonderful experience with everyone here. Patrick was always so professional, informative and friendly!"
We responded:
"Thank you, Samantha! I'm happy to hear about your positive experience with our team. Patrick's professionalism and friendliness are truly appreciated, and I'm glad he could assist you so well. If you need anything else, feel free to reach out!"
Profile photo of Nancy Potts

Nancy Potts

February 27, 2026

5  out of  5
rating by Nancy Potts
"Andrea was great!"
We responded:
"Thank you, Nancy! I'm happy to hear Andrea provided you with great service. Our team is dedicated to delivering excellent support. Let us know if there's anything else we can assist you with!"
Profile photo of Toby Woods

Toby Woods

February 27, 2026

5  out of  5
rating by Toby Woods
"The staff were all very kind and treated me with the upmost respect. Great service overall"
We responded:
"Thank you, Toby! I'm happy to hear that our team provided you with respectful and kind service. Your satisfaction is important to us. If you ever need anything else, feel free to reach out!"
Profile photo of Brandon

Brandon

February 26, 2026

5  out of  5
rating by Brandon
"Great Service and F/U."
We responded:
"Thank you, Brandon! I'm happy to know you appreciated the service and follow-up. If there's anything else you need, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Shelly Tindall

Shelly Tindall

February 26, 2026

5  out of  5
rating by Shelly Tindall
"I appreciated Andrea’s intentionality and attentiveness to us. Really appreciate her and the work you all are doing!"
We responded:
"Thank you, Shelly! I'm happy to hear about your positive experience with Andrea. We're grateful for your appreciation and are committed to providing attentive service. Let us know if there's anything else we can assist you with!"
Profile photo of Angela Kirkendall

Angela Kirkendall

February 24, 2026

5  out of  5
rating by Angela Kirkendall
"Kevin's customer service is exceptional. Thorough, quick answers to your questions! Friendly, easy to work with!"
We responded:
"Hey, Angela! Thank you for sharing your experience and for pointing out the great price. I’m so glad I could provide thorough, quick answers and make the process for your auto and renters insurance easy and friendly. I appreciate you choosing to work with me and am here anytime you need anything."
Profile photo of John Thompson

John Thompson

February 22, 2026

5  out of  5
rating by John Thompson
"Andrea, from State Farm contacted me on 2/20/2026 to update my contact information and to validate/verify the vehicles that are insured. She explained what she wanted to do and was respectful of my time. She was very helpful and polite."
We responded:
"Thank you for your feedback, John! I'm happy to hear that Andrea was able to assist you effectively and respectfully. We appreciate your kind words about her helpfulness and politeness. If you need anything else, feel free to reach out!"
Profile photo of Terri Turner

Terri Turner

February 21, 2026

5  out of  5
rating by Terri Turner
"The rates are incredible but the customer service can’t be beat. Everyone from Patrick at the front desk to Patrice who takes care of my policies are incredibly knowledgeable, easy to talk to and have a clear understanding to all questions and changes I have made. I will never leave StateFarm-Kevin Hayward."
We responded:
"Teri, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Patrice and Patrick care a lot about our customers"
Profile photo of Carl Clinesmith

Carl Clinesmith

February 19, 2026

5  out of  5
rating by Carl Clinesmith
"Good to receive personal attention to our existing accounts."
We responded:
"Thank you, Carl! I'm happy you appreciated the personal attention to your accounts. Our office is committed to providing personalized service to each of our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Mary K Pulido

Mary K Pulido

February 19, 2026

5  out of  5
rating by Mary K Pulido
"Great service."
We responded:
"Thank you, Mary, for your wonderful feedback! I'm happy to know you received great service. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Ted Loran

Ted Loran

February 18, 2026

5  out of  5
rating by Ted Loran
"Brooke was a pleasure to work with. She helped me with a paperwork issue with professionalism."
We responded:
"Thank you, Ted! I'm glad to hear you received professional assistance with your paperwork issue. We are always here to help with any future needs. Please let us know if there is anything else we can do for you!"