State Farm® Insurance Agent Kevin Hayward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Grant Quigley
June 3, 2025
5
out of
5
rating by Grant Quigley
"Patrick is amazing and will handle all your needs! Huge huge pleasure to work with!"
We responded:
"Thank you, Grant! I'm happy to hear that Patrick provided such a great experience and met all your needs. We appreciate your feedback and look forward to assisting you with any further insurance needs. Let us know if there's anything else we can do for you!"
brittny zepp
June 3, 2025
5
out of
5
rating by brittny zepp
"Super helpful! Listened to the unique needs I have for my family and designed the perfect plan to meet my needs"
We responded:
"Thank you, Brittny! I'm happy to hear that you found our service helpful and that we could design a plan tailored to your family's needs. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
Lisa Germer Stogner
May 29, 2025
5
out of
5
rating by Lisa Germer Stogner
"Kevin Hayward's team is the best. So helpful, polite and always ready to help you discuss any insurance needs or changes."
We responded:
"Thank you, Lisa! I'm glad to know that you find our team helpful and polite. We're here to assist with any insurance needs or changes you may have. If you need further assistance, don't hesitate to reach out!"
gregory johnson
May 20, 2025
5
out of
5
rating by gregory johnson
"State Farm Insurance, the Kevin Hayward group. It was really good and was very pleased with the time they took to talk to us. And help us through this.The struggles insurance"
We responded:
"Thank you, Gregory, for sharing your experience with us! I'm glad that our team was able to take the time to assist you and guide you through the insurance process. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
matthew ramirez
May 20, 2025
5
out of
5
rating by matthew ramirez
"Kevin and his group that work with him are great to communicate with and are great at saving drivers money! I went from $360/month for two cars down to $220 and I ended up with better coverage than I had before! Richard and Arnie were the ones that helped me out and they were patient with my schedule and helped me get switched over on time that worked for me. Thanks again for the great rates and great customer service!"
We responded:
"Thank you, Matthew, for sharing your experience! I'm glad to hear that Richard and Arnie were able to assist you effectively and help you save on your insurance while improving your coverage. It's wonderful to know that our team's communication and flexibility met your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Mason Wilkins
May 20, 2025
5
out of
5
rating by Mason Wilkins
"Shout out to Patrice for saving my buttocks while learning to adult. I needed renters insurance real quick so I could get keys to new place early. Thanks again Patrice!! Lesson learned 😁"
We responded:
"Mason, I'm glad to hear that Patrice was able to assist you with your insurance needs! If you have any more questions or need further assistance, feel free to reach out. Enjoy your new home!"
Vince Chavez
May 20, 2025
5
out of
5
rating by Vince Chavez
"Great customer service"
We responded:
"Thank you, Vince, for your feedback! I'm happy to know you appreciated the customer service. If you have any questions or need assistance in the future, feel free to reach out."
Barbara Vaughan (Bobbie)
May 19, 2025
5
out of
5
rating by Barbara Vaughan (Bobbie)
"Andrea was so helpful and always has the biggest smile and happy demeanor. She is a sweetie, always like working with her on my insurance things."
We responded:
"Thank you, Bobbie, for sharing your experience! I'm glad to hear that Andrea's cheerful and helpful nature made a positive impact on your insurance needs. We appreciate your kind words and are always here to assist with anything you may need in the future."
Joseph Brimhall
May 15, 2025
5
out of
5
rating by Joseph Brimhall
"Great service!"
We responded:
"Thank you, Joseph! We appreciate you taking the time to share your feedback. Please don't hesitate to contact us if you have any additional questions."
Justin Stearns
May 13, 2025
5
out of
5
rating by Justin Stearns
"Kevin’s State Farm team does a great job with car insurance. Also life insurance. I’ve worked with Patrice several times and she the best!!"
We responded:
"Thank you, Justin, for sharing your experience with us! I'm happy to know that our team has been able to assist you with your insurance policies. Patrice is indeed a valuable part of our team, and we're grateful for her dedication. If you need further assistance, feel free to reach out."
Sara Wilkins
May 13, 2025
5
out of
5
rating by Sara Wilkins
"2nd Update: I have been a customer now for probably about 12 years. Patrice just had to help us with a request in a hurry as my son is learning to adult and misread some things he needed prior to getting keys to his new place in AZ. Patrice you are amazing and I cannot thank you enough for your help and patience with us ! UPDATE: I have now been a customer for about 5 years and I cannot say enough GOOD about these people!! Highly recommend I have worked with all over the years on things here and there one being Patrice today and they are all AMAZING!! So not a client of theirs just an outside observer with a story to share that I found to put a smile on my face as I work for a small family owned business and absolutely LOVE where I work and this team of people reminded me this morning of the company I work for. I was sitting outside waiting for the package store to open so that I could mail things for work and Kevin (owner I am assuming not sure it was a male though) walked up unlocked everything then over a course of about 5 minutes opened the door for all of his office ladies as they were coming in greeting them with a big Good Morning. Every single person appeared to be happy to be coming into work as they all said Good Morning to each other and they just all seemed extremely HAPPY! I loved it!! I even over heard Kevin asking one of the girls how they were feeling about their 1st week at the office. So I think it would be safe to say that this place has great morale and has very happy and great staff that all appear from an outsider looking in to be a great team!! This is hard to come by anymore I feel like. GREAT TEAM! If I am ever in need you guys will be the first place I go (currently supporting a friend starting up so...)."
We responded:
"Thanks, Sara! Stop in and say hi next time!"
Diame DeVaul-Smylie
May 13, 2025
5
out of
5
rating by Diame DeVaul-Smylie
"Great service. Have a beautiful evening."
We responded:
"Thank you, Diame! I'm glad you had a great experience with our service. Have a wonderful evening as well! - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Liam Boswell
May 7, 2025
5
out of
5
rating by Liam Boswell
"Arnie was a great help to me!"
We responded:
"Thank you, Liam, for sharing your experience! I’m happy to hear that Arnie was able to help you effectively. If you have any more questions or need further support, feel free to reach out to our office. We’re here to assist!"
Dominick Manalo
April 24, 2025
5
out of
5
rating by Dominick Manalo
"The response time was a great feeling to have. Had an issue and needed some changes to a renters policy I opened up. I had called and they got it squared away within an hour of my request. I do look forward to continuing my policies here."
We responded:
"Thank you, Repto, for sharing your experience! I'm glad we could assist you promptly with your policy changes. It's wonderful to know you're looking forward to continuing your policies with us. If you need anything else, feel free to reach out anytime."
Austin Kale
April 17, 2025
5
out of
5
rating by Austin Kale
"Kaity helped me with my auto and homeowners policy and was so easy to work with! She quoted comparable insurance to what we already had and was able to save us a bunch of money on our policies."
We responded:
"Thank you, Austin, for sharing your experience! I'm glad to hear that Kaity was able to assist you. It's wonderful that she could provide comparable insurance and help you save money. If you have any more questions or need further assistance, feel free to reach out to our office."
Amber Scott
April 15, 2025
5
out of
5
rating by Amber Scott
"Was in need of homeowners for a purchase of a new home. Jess went above and beyond to help us out, been with another company for 37 years and ended up moving everything over to State Farm. Thanks again for your outstanding customer service and professionalism. Would recommend."
We responded:
"Thank you, Amber, for sharing your experience! I'm so glad Jess could assist you with your insurance needs and make the transition smooth. It's wonderful to hear that you chose to move everything over to our office after so many years with another company. Your recommendation means a lot to us."
Scott Benner
April 8, 2025
5
out of
5
rating by Scott Benner
"I've been with them for eight years, and they've always given me great prices and outstanding customer service. They even were able to recover a ton of money for me after a billing mistake. They went the extra mile for me when they didn't need to. Awesome people!"
We responded:
"Thank you, Scott, for your kind words and for being with us for eight years! I'm happy to know that our team could assist you with the billing issue and provide excellent service. Your satisfaction is important to us!"
Jami Oli
April 5, 2025
5
out of
5
rating by Jami Oli
"Great insurance company to work with! Just switched a complicated package of several types of insurance coverages to this company, which was time consuming due to the complication and detail required in making the switch! Richard made it all very easy and knows his stuff! I appreciate him working with me and taking care of everything!"
We responded:
"Jami, thank you for your wonderful feedback! I'm delighted to hear that Richard was able to assist you with your complex insurance package and make the transition smooth. We appreciate your faith in us and are here to help with any other insurance needs or questions you may have. "
Peter Impara
March 20, 2025
5
out of
5
rating by Peter Impara
"Very helpful! Easy to work with"
We responded:
"Thank you, Peter! I'm glad to know you found our service helpful and easy to work with. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Meagan Troy
March 19, 2025
5
out of
5
rating by Meagan Troy
"Andrea was a big help in helping me understand what is going on right now I appreciate her"
We responded:
"Thank you, Meagan! I'm happy to hear that Andrea was able to assist you and provide clarity. We appreciate your feedback and are here for any future questions or needs you may have."
Nancy Schilling
February 28, 2025
5
out of
5
rating by Nancy Schilling
"We just recently switched to State Farm. Our other insurance kept going up and up, so we started shopping around. State Farm had lower prices for home and auto insurance. I also like the Safe and save app. It helps me track how I'm doing driving. Make me more aware of how I am driving as a senior. ."
We responded:
"Thank you, Nancy, for sharing your experience with us! I'm happy to hear that you found our prices more affordable. It's great that the Drive Safe and Save app is helping you stay aware of your driving habits. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Joe Galarza
February 27, 2025
5
out of
5
rating by Joe Galarza
"Vanessa is a rockstar agent! She is always very polite, professional and positive! Her attitude is the best and I appreciate her informative but not pushy approach to my insurance questions."
We responded:
"Thank you, Joe, for your wonderful feedback! I'm happy to know that Vanessa's polite and professional approach made a positive impact on your experience. Her ability to provide informative answers without being pushy is something we truly value. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
Jim Sanders
February 26, 2025
5
out of
5
rating by Jim Sanders
"Thanks, Jess, for doing an excellent job with our home insurance quote. We appreciate you positive and helpful insight."
We responded:
"Thank you, Jim, for your kind words! I'm delighted that Jess was able to assist you and provide helpful insights. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Alice
February 22, 2025
5
out of
5
rating by Alice
"My insurance emergency due to lack of diligence on my part became the Kevin Hayworth team emergency on a Friday afternoon. The whole team worked hard to make sure my house was covered by the weekend, despite unusual circumstances. A special shout out to Patrick, Andrea, and Kaity: Patrick for facilitating this even though he was supposed to be off work. I highly recommend this team!"
We responded:
"Alice, I'm so happy to hear that our team could assist you during your insurance emergency! Patrick, Andrea, and Kaity truly went above and beyond for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Allen Reece
February 18, 2025
5
out of
5
rating by Allen Reece
"Very knowledgeable, punctual, customer friendly company. I spoke with both Patrick and Jessica on several occasions and they were very clear and precise when I had questions and were never on the defensive like many companies are when trying to resolve an issue! Very spot on!! Thank you!"
We responded:
"Thank you, Allen, for sharing your experience! I'm happy to know that Patrick and Jessica provided clear and precise assistance during your interactions. It's great to hear that you felt comfortable and well-supported. If you need further assistance, please feel free to reach out."