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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Robins

Denise Robins

June 11, 2026

5  out of  5
rating by Denise Robins
"Great rates great people great service"
We responded:
"Denise, thank you for taking the time to leave us a review! I'm happy to hear that you found our rates, team, and service to be great. We always aim to provide the best for our customers. Feel free to reach out if you need anything else!"
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Tom Fitzgerald

June 11, 2026

5  out of  5
rating by Tom Fitzgerald
"I really enjoy working with State Farm especially Kevin Hayward‘s office. I hear it all the time. I’m so upset with State Farm or they’ll say I’m so upset with farmers and the list goes on and on and on. Now that being said, if you were insured with State Farm, you would understand what your insurance does and doesn’t do. At Kevin Hayward’s office that couldn’t be more true. They are there to serve you! Now if you Understand the rules that apply to any insurance policy, you would find that State Farm stands out on top of all the rest"
We responded:
"Tom, thank you for taking the time to leave us a review! I'm happy to hear that you enjoy working with our office and feel well-informed about your insurance coverage. We strive to make sure our customers understand their policies and feel supported. We're always here to help if anything comes up!"
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Tina Fick

June 5, 2026

5  out of  5
rating by Tina Fick
"Had to update my payment information for auto pay."
We responded:
"Tina, thank you for taking the time to leave us a review! I'm glad to hear that updating your payment information went smoothly. We're always here to assist with anything else you might need. Thanks for choosing us!"
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Karen Lohmann

June 2, 2026

5  out of  5
rating by Karen Lohmann
"Just switched to this insurance. Everyone I have met or worked with has been so kind, responsive and engaging. Thanks"
We responded:
"Thank you, Karen! I'm happy to hear that you've had a positive experience with our team. We strive to be kind, responsive, and engaging with everyone we work with. Let us know if we can help with anything else!"
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Adam Westervelt

May 27, 2026

5  out of  5
rating by Adam Westervelt
"Patrick, Patricia, and Giselle are awesome to work with. Whether it’s in person, on the phone, or an email exchange, it’s quick and easy! Very happy with the team there!!"
We responded:
"Hey Adam, thank you for the 5 stars! I'm glad to hear that Patrick, Patricia, and Giselle have made your experiences with us quick and easy. We appreciate your support!"
Profile photo of Jocelyn Castillo

Jocelyn Castillo

May 22, 2026

5  out of  5
rating by Jocelyn Castillo
"Amazing experience with the team at State Farm! Everyone was so kind, helpful, and made the whole process easy and stress-free. The front desk person Giselle was amazing and so sweet. They answered all my questions and did an amazing job getting me set up. Highly recommend!"
We responded:
"Hey Jocelyn, thank you for the 5 stars! I'm really happy to hear that you had such a positive experience with our team. Giselle and the rest of us are always here to make things easy and stress-free for you. We appreciate your recommendation! Thanks for choosing us."
Profile photo of Megan Karlson

Megan Karlson

May 22, 2026

5  out of  5
rating by Megan Karlson
"This office specifically is highly efficient, educated, professional and so helpful and kind. Thank you. Patrick is so wonderful along with the staff and coworkers at this office. HIGHLY RECOMMENDED IN MY BOOK!!!!!!😀 Thank you team."
We responded:
"Hey Megan, thank you for the fantastic review! I'm really happy to hear that Patrick and the rest of our team made such a positive impression. We always strive to be efficient, professional, and helpful, so it's great to know we're hitting the mark. We appreciate your recommendation and support! Let us know if we can help with anything else!"
Profile photo of Megan Wallace

Megan Wallace

May 22, 2026

5  out of  5
rating by Megan Wallace
"The team and Patrick and office staff are wonderful people and very helpful. HIGHLY RECOMMEND!!!!!!😀"
We responded:
"Thank you, Megan! I'm happy to hear that Patrick and our team were able to help you. We appreciate your recommendation and are grateful to have you as part of our office family. Thanks for choosing us."
Profile photo of Angel Mercado

Angel Mercado

May 20, 2026

5  out of  5
rating by Angel Mercado
"Great service and knowledgeable and patient"
We responded:
"Angel, thank you for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
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BENITA GARL

May 20, 2026

5  out of  5
rating by BENITA GARL
"Called to verify insurance policy was correct and received the best service from Brooke."
We responded:
"Hey Benita, thank you for taking the time to leave us a review! I'm happy to hear that Brooklyn provided you with excellent service while verifying your insurance policy. We always aim to make sure everything is accurate and that you feel well taken care of. We appreciate your support!"
Profile photo of Steve

Steve

May 19, 2026

5  out of  5
rating by Steve
"Quick service"
We responded:
"Thank you, Steve! I'm glad you appreciated our quick service. If there's anything else you need, feel free to reach out. We’re here to help!"
Profile photo of Lisvan Gómez

Lisvan Gómez

May 15, 2026

5  out of  5
rating by Lisvan Gómez
"Agradable y con muy buena atención al cliente."
We responded:
"¡Gracias, Lisvan! Me alegra saber que encontraste nuestra atención al cliente agradable y de calidad. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of John Verburg

John Verburg

May 15, 2026

5  out of  5
rating by John Verburg
"We talked with Kevin Hayward, who was very knowledgeable, and explained things we had not known about our insurance policy. He answered our questions carefully, which helped us make good decisions about the insurance coverage we need. Although we are saving money with State Farm as compared with our former insurance company, what was most important to us was being able to talk to a very helpful person face to face."
We responded:
"Thank you for your review, John! I'm glad you found the information provided helpful and that it aided in making informed decisions about your insurance coverage. It's wonderful to know that the face-to-face interaction was valuable to you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Dana Peffly

May 15, 2026

5  out of  5
rating by Dana Peffly
"To the point and felt valued."
We responded:
"Thank you, Dana! I'm happy you felt valued and appreciated our straightforward approach. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jocelyn McCabe

Jocelyn McCabe

May 14, 2026

5  out of  5
rating by Jocelyn McCabe
"Very responsive, friendly and thorough customer service!"
We responded:
"Thank you, Jocelyn! I'm glad you found our customer service responsive and friendly. We strive to provide thorough assistance to all our customers. Let us know if there's anything else we can do for you!"
Profile photo of Jordan Pelton

Jordan Pelton

May 13, 2026

5  out of  5
rating by Jordan Pelton
"I’ve been with Kevin Hayward State Farm for more than ten years now, and there’s a reason I’ve stayed. Kevin and his team treat you like a real person - such an easy going group. They’ve helped me save a lot through smart discounts like Drive Safe & Save, and anytime I’ve needed support, they’ve been quick, clear, and on my side. Truly a great team to work with."
We responded:
"Thank you, Jordan, for your wonderful feedback! I'm glad to hear that you've had such a positive experience with me and the team over the years. It's great to know that our efforts to provide personalized service and valuable savings have made a difference for you. If you ever need anything else, we're here to help!"
Profile photo of Sandra Williams

Sandra Williams

May 13, 2026

5  out of  5
rating by Sandra Williams
"Giselle has been so good to work with. I couldn’t find my insurance cards while at the dealership - one call and the info was text right away. Love the great courteous service!"
We responded:
"Thank you for your review, Sandra! I'm happy to hear that Giselle was able to assist you promptly at the dealership. We take pride in providing courteous service, and it's wonderful to know you appreciated it. If there's anything else we can do for you, just let us know!"
Profile photo of Samantha Riffe

Samantha Riffe

May 13, 2026

5  out of  5
rating by Samantha Riffe
"Just received the best service from Patrick at State Farm. Patrick reviewed my policy’s asked questions about my needs and aided me in my future decisions. Thank you for caring!"
We responded:
"Thank you, Samantha! I'm happy to hear that Patrick provided you with excellent service and helped with your policy decisions. We appreciate your trust and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jeffrey Powell

Jeffrey Powell

May 13, 2026

5  out of  5
rating by Jeffrey Powell
"Brooke was super helpful as is the norm for this office - always a pleasure to work with & always have your back"
We responded:
"Thank you, Jeffrey! I'm happy to hear that our office have been consistently helpful and supportive. We appreciate your kind words and are here whenever you need us. Thanks for choosing us!"
Profile photo of Larry Schiefelbein

Larry Schiefelbein

May 8, 2026

5  out of  5
rating by Larry Schiefelbein
"Quick friendly service to get my business done"
We responded:
"Thank you, Larry! I'm happy you found our service quick and friendly. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of sheri clements

sheri clements

May 8, 2026

5  out of  5
rating by sheri clements
"Everyone was kind, helpful and explained everything making sure I totally understood everything! I would definitely recommend them!"
We responded:
"Thank you, Sheri! I'm happy to hear that you found our team kind and helpful. It's wonderful that everything was explained clearly for you. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of M Eldenburg

M Eldenburg

May 7, 2026

5  out of  5
rating by M Eldenburg
"I am able to call Hayward agency for help. I chose them over 6 yrars ago based on customer service & through Covid, my failing vision , aging, etc, i have been able to get help over the phone. Brooke has been very helpful in making the changes i need & giving me information."
We responded:
"Thank you for your fantastic feedback! I'm glad our team has been able to support you over the years, even during challenging times. Your trust is greatly appreciated. If you need anything else, feel free to reach out!"
Profile photo of Josh Palmer

Josh Palmer

April 30, 2026

5  out of  5
rating by Josh Palmer
"Thank you for take care of us you guys are awesome no issue you examples everything what we need to do"
We responded:
"Thank you, Josh! I'm happy to know that you feel well taken care of by our team. It's great to hear that everything was explained clearly and met your needs. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Pam Currier

Pam Currier

April 30, 2026

5  out of  5
rating by Pam Currier
"Andrea was very sweet and informative. Have been with State farm for years. Always very helpful."
We responded:
"Thank you, Pam! I'm happy to hear that Andrea provided you with such sweet and informative service. It's wonderful to know you've been with us for years and find our team helpful. We’re here if you need anything else!"
Profile photo of Dan “Dan O” Batman

Dan “Dan O” Batman

April 28, 2026

5  out of  5
rating by Dan “Dan O” Batman
"I find the office staff very helpful - they were able to insure my auto and home insurance as I wanted"
We responded:
"Thank you for the fantastic 5-star rating! I'm happy to know you had a positive experience with our office. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"